Recover SharePoint Fast With Granular, Automated Backup

Your clients build critical work on SharePoint with sites, libraries and lists. Retention won’t undo accidental deletion, ransomware or a bad sync. Datto helps MSPs protect SharePoint with automated snapshots, precise site/list/file restores and clear reporting—so you resolve tickets quickly, keep projects on schedule and give buyers confidence during the “why backup” conversation.

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How It Works

Step 1: Connect The Tenant

Securely connect Microsoft 365 and automatically map SharePoint sites, libraries and lists.

Step 2: Set Policies And Retention

Apply schedules and retention aligned to each client’s requirements, with policy templates you can standardize across tenants.

Step 3: Run On‑Demand Snapshots

Take an extra snapshot before a site restructure, migration or third-party integration to reduce risk and recovery time.

Step 4: Search And Restore

Find exactly the site, list, file or version you need. Restore in place to minimize disruption, restore to an alternate site for continuity or export for download and review.

Step 5: Report And Review

Share protection status and restore history in client-friendly formats to strengthen QBRs, audits and renewals.

Why Backup Matters

  • Retention isn’t backup.
    Availability doesn’t guarantee recoverability when sites, libraries or list items are deleted, overwritten or encrypted.
  • People make mistakes.
    A bulk change or sync error can wipe a library or break a page. Backup turns panic tickets into quick, targeted restores.
  • Threats target SaaS, too.
    Ransomware and malicious apps can impact shared content. Fast, point-in-time recovery limits downtime and rework.

Protect More, Restore Faster, Sell With Confidence

Automate SharePoint protection, recover precisely what was lost and show proof clients understand.

Granular, Fast Restores

Bring back the exact file, list item or entire site—no broad rollbacks. Restore in place, move to another site for continuity or export as a zip for legal hold or offline review.

Automated Policies & Retention

Set policies once and let snapshots run on schedule. Manage by exception with alerts when attention is needed, not constant babysitting.

Built To Resell

Multi‑tenant management, exportable reports and client‑ready pitch language help you package backup in every plan, show evidence of protection and reduce pushback.

MSP Pain Points We Solve

  • Accidental Deletion → Fast Item Restore.
    A library or list gets removed. Techs search, select the right scope (file, list or site) and restore in minutes—no tenant-wide rollback.
  • Ransomware/Bad Sync → Clean Version Rollback.
    Encrypted or corrupted sites stall projects. Roll back affected content to a known-good point in time and reduce rework.
  • Site Restructure/Migrations → Pre-Change Safety Net
    Capture an on-demand snapshot before bulk changes so your rollback is measured in minutes, not days.
  • Proof For QBRs → Reports Clients Understand.
    “Are we protected?” Show coverage, snapshot cadence, restores performed and time-to-recover—plain language your sponsors can share internally.
  • Tool Sprawl→ One Multi-Tenant Console.
    Manage policies, alerts, search, and restores for every tenant from one place to protect margin.

FAQs

We Tried A Tool Before And Had A Bad Experience—Why Trust This?

Datto is built for MSP workflows: multi-tenant management, policy automation and manage-by-exception alerts keep techs focused on resolution, not routine tasks. Search-first, item-level SharePoint restores bring back files, list items or entire sites—restore in place, to an alternate site for continuity or export for review—so project-blocking issues are resolved fast. Backups are stored independently in a dedicated cloud and encrypted in transit and at rest. You get exportable reports and restore receipts for QBRs—and 24/7/365 support.

How Do We Package And Price It?

We provide pitch language and proposal blurbs so backup becomes a default line in every agreement.

What Will This Do To Our Margins?

Low-touch revenue, lower ticket cost. Automation cuts labor, item-level recovery shortens tickets, and sticky value improves renewals.

How Long Does Onboarding Take?

Connect, set policies, done—typically same day. Quick time-to-value means you can attach to existing tenants rapidly.

Doesn’t Microsoft 365 Already Back Up Our Data?

Microsoft keeps services running; you are responsible for recovery. Native retention won’t help with many real-world losses (accidental deletion, ransomware, bad sync). Independent, point-in-time copies are how you get users back to normal quickly.

What’s The Risk Of Doing Nothing?

Longer downtime, higher ticket volume and renewal risk. A single misconfiguration or sync issue can wipe libraries or break pages; without proof of protection, QBRs get uncomfortable.

Will This Overlap With Native Retention?

It complements it. Retention is not designed for fast, precise recovery; backup is. Together they reduce risk and speed resolution.

We Don’t Just Back Up—We Help You Sell It

Client‑ready pitch script and proposal language.

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What You Can Restore

  • Exchange Online: emails, folders, calendars, contacts.
  • OneDrive: files, folders and versions.
  • SharePoint Online: files, folders, versions, lists, libraries and sites—restored in place, to an alternate site or exported.
  • Microsoft Teams: Teams‑associated content and files.

Powerful Features That Speed Recovery

Item-Level Restore For SharePoint

Find and recover the exact file, list item or site you need without taking a tenant offline or overwriting good data.

Search‑First Recovery Workflow

Type a site, library or filename and restore in place or export. Predictable steps reduce technician time per ticket.

Flexible Retention Options

Align protection with client requirements using policy‑based schedules and retention that keep storage and expectations predictable.

Client‑Ready Reporting & Enablement

Share protection and restore reports and use included scripts and proposal blurbs to make M365 backup a default line in every agreement.

Providing Value

Evidence You Can Show In Every Meeting

Protection status by workload and user.

Snapshot history and restore activity.

Exportable, client‑friendly formats for QBRs and audits.