Recover Microsoft 365 Fast With Granular, Automated Backup

Your clients rely on Microsoft 365. Retention won’t undo accidental deletion, ransomware, or a bad sync. Datto helps MSPs protect Exchange Online, OneDrive, SharePoint, and Teams with automated snapshots, item‑level restore, and clear reporting—so you resolve tickets quickly and sell the value with confidence.

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How It Works

Step 1
Connect The Tenant

Connect Microsoft 365 securely and map users, sites and workloads.

Step 2: Set Policies And Retention

Choose schedules and retention aligned to each client’s needs.

Step 3: Run On‑Demand Snapshots

Take an extra backup before big changes or migrations.

Step 4: Search And Restore

Find the exact user, item or file version and restore in place or export.

Step 5: Report And Review

Share protection status and restore history to strengthen renewals.

Why Backup Matters

  • Retention isn’t backup.
    ‍    Availability doesn’t guarantee recoverability when data is deleted, overwritten or encrypted.
  • People make mistakes.
    ‍    Users remove or overwrite the wrong thing. Backup turns panic tickets into quick restores.‍
  • Threats target SaaS, too.
    Ransomware and bad syncs hit cloud data. Fast restore minimizes downtime

Protect More, Restore Faster, Sell With Confidence

Automate M365 backups, recover exactly what users need and show proof with reports and scripts your team can use to win the “why backup” conversation.

Granular, Fast Restores

Bring back the exact email, file, folder, site or mailbox—no broad rollbacks. Resolve Monday‑morning “I deleted it” tickets in minutes and keep users productive.

Automated Policies & Retention

Set schedules and retention once. Datto captures snapshots automatically and lets you take on‑demand backups when needed. Manage by exception with clear alerts.

Built To Resell

Multi‑tenant management, exportable reports and client‑ready pitch language help you package backup in every plan, show evidence of protection and reduce pushback.

MSP Pain Points We Solve

  • Accidental Deletion → Fast Item Restore.
    ‍    Users delete critical emails or files. Techs search, select the right item or version and restore in minutes—no tenant‑wide rollback.
  • Ransomware/Bad Sync → Clean Version Rollback.
    Encrypted or corrupted data stalls work. Roll back files, mailboxes or SharePoint content to a clean point in time.
  • Proof For QBRs → Reports Clients Understand. Clients ask, “Are we protected?” Exportable reports show coverage and restores performed in plain language.‍
  • Tool Sprawl→ One Multi-Tenant Console. Manage policies, alerts, search, and restores for every tenant from one place to protect margin.

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FAQs

We Tried A Tool Before And Had A Bad Experience—Why Trust This?

Datto is built for MSP workflows from the ground up: a multi-tenant console, policy automation and manage-by-exception alerts keep techs resolving issues instead of babysitting backups. Search-first, item-level restores across Exchange Online, OneDrive, SharePoint and Teams bring back exactly what was lost—in place or as an export—so “I deleted it” tickets close in minutes. Backups live independently in a dedicated cloud and are encrypted in transit and at rest, reducing exposure from account compromise and platform-level events, while exportable reports and restore receipts give you proof to share at QBRs. Time to value is fast—connect the tenant, set policies, run a day-one test restore—and you’re supported 24/7/365.

How Do We Package And Price It?

We provide pitch language and proposal blurbs so backup becomes a default line in every agreement.

What Will This Do To Our Margins?

Low-touch revenue, lower ticket cost. Automation cuts labor, item-level recovery shortens tickets, and sticky value improves renewals.

How Long Does Onboarding Take?

Connect, set policies, done—typically same day. Quick time-to-value means you can attach to existing tenants rapidly.

Doesn’t Microsoft 365 Already Back Up Our Data?

Microsoft keeps services running; you are responsible for recovery. Native retention won’t help with many real-world losses (accidental deletion, ransomware, bad sync). Independent, point-in-time copies are how you get users back to normal quickly.

What’s The Risk Of Doing Nothing?

Higher downtime, unhappy users and renewal risk. Accidental deletions, encryption or sync issues become expensive outages; lack of proof undermines QBRs.

Will This Overlap With Native Retention?

It complements it. Retention is not designed for fast, precise recovery; backup is. Together they reduce risk and speed resolution.

We Don’t Just Back Up—We Help You Sell It

Client‑ready pitch script and proposal language.

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What You Can Restore

  • Exchange Online: emails, folders, calendars, contacts.
  • OneDrive: files, folders and versions.
  • SharePoint Online: files, lists and sites.
  • Microsoft Teams: Teams‑associated content and files.

Powerful Features That Speed Recovery

Item‑Level Restore For M365

Find and recover mail, calendars, contacts, OneDrive files, SharePoint items and Teams content without taking a tenant offline.

Search‑First Recovery Workflow

Type a user, message or file name and restore in place or export. Predictable steps reduce technician time per ticket.

Flexible Retention Options

Align protection with client requirements using policy‑based schedules and retention that keep storage and expectations predictable.

Client‑Ready Reporting & Enablement

Share protection and restore reports and use included scripts and proposal blurbs to make M365 backup a default line in every agreement.

Providing Value

Evidence You Can Show In Every Meeting

Protection status by workload and user.

Snapshot history and restore activity.

Exportable, client‑friendly formats for QBRs and audits.